FAQ

My balance is not showing

• Refresh page (Ctrl + F5)

• Reconnect wallet

• Wait for synchronization with blockchain

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My transaction is stuck

• Check chain explorer

• Wait for finalization

• Do NOT resubmit immediately

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Swap not completing

• Check status (PENDING / FAILED)

• Verify transaction hash

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Supported chains

• Enjin Relaychain

• Enjin Matrixchain

• Polkadot AssetHub is coming soon